Terms of Service

The Platform allows users to discover and connect with veterinary clinics, pet grooming services, pet spas, and other pet care providers.

You agree to use the Platform only for lawful purposes and in accordance with these Terms.

You must not:

• Use the Platform for fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the functioning of the Platform
• Misuse or abuse service providers on the Platform

To access certain services, you may be required to create an account.

We reserve the right to suspend or terminate accounts that violate these Terms of Service.

• Provide accurate and complete information
• Maintain the confidentiality of your login credentials
• Be responsible for all activity under your account

Users may book services such as veterinary consultations, grooming appointments, or other pet care services through the Platform.

Important points:

• All services are provided by independent third-party providers (clinics, veterinarians, groomers).
• The Platform facilitates bookings but does not directly provide veterinary or grooming services.
• Service availability may vary depending on the provider.
• Users are responsible for providing accurate information about their pets during booking.

Payments for services may be processed through third-party payment providers.

By making a payment, you agree that:

Payment Storage

The Platform does not store complete payment card details.

• Payment details provided are accurate
• You are authorized to use the payment method
• The platform may charge applicable service fees if disclosed

Cancellation and refund policies may vary depending on the service provider.

Generally:

• Users may cancel bookings before the scheduled appointment time according to the provider's policy.
• Refund eligibility will depend on the cancellation timing and service provider terms.
• Specific refund and cancellation policies may be displayed during booking.

The Platform connects users with independent service providers.

We do not guarantee:

Verification

Users are encouraged to verify details before booking.

• Quality of services provided
• Medical outcomes of veterinary consultations
• Availability of service providers

Users agree to:

Any misuse of the Platform may result in suspension of access.

• Provide truthful pet information
• Arrive on time for appointments
• Treat service providers respectfully

All content on the Platform including:

• Logos
• Design
• Text
• Graphics
• Software

is owned by Zifurs and protected under applicable intellectual property laws.

Users may not copy, reproduce, or distribute platform content without permission.

To the maximum extent permitted by law, Zifurs shall not be liable for:

The Platform acts only as a technology intermediary connecting users and service providers.

• Any damages arising from the use of services provided by third-party providers
• Losses related to service cancellations or delays
• Indirect or consequential damages

We reserve the right to suspend or terminate user access if:

• These Terms of Service are violated
• Fraudulent activity is suspected
• The Platform is misused

We may update these Terms of Service from time to time.

Updated Terms will be posted on the Platform with a revised "Last Updated" date. Continued use of the Platform indicates acceptance of the updated Terms.

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of __CITY__, India.