Welcome to Zifurs ("Company", "we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you register or use our services, we may collect:
- Name
- Email address
- Phone number
- Address or location
- Profile information
Pet Information
To provide better services, we may collect information related to your pets, including:
- Pet name
- Breed
- Age
- Medical history (if provided)
- Vaccination information
Location Data
We may collect location data to help you find nearby:
- Veterinary clinics
- Grooming services
- Pet care providers
Location data may be collected from your device with your permission.
Usage Data
We may automatically collect certain information when you use our Services, such as:
- Device type
- IP address
- Browser type
- Pages visited
- App usage statistics
Cookies
We may use cookies and similar tracking technologies to improve user experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Connect you with veterinary clinics and pet care providers
- Manage appointments and bookings
- Improve our platform and user experience
- Send important service updates
- Provide customer support
- Prevent fraud and ensure platform security
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service Providers
Third-party partners who help us operate our platform, such as:
- Payment processors
- Hosting providers
- Analytics services
Veterinary Clinics & Pet Care Providers
When you book a service, relevant information may be shared with the selected clinic or provider.
Legal Requirements
We may disclose information if required by law or to protect our rights and users.
4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no internet-based service can guarantee absolute security.
5. Your Rights
You have the right to:
To exercise these rights, please contact us using the details below.
- Access your personal information
- Update or correct your information
- Request deletion of your account
- Withdraw consent for certain data processing
6. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
- Email: support@zifurs.com
- Company: Zifurs
- Address: 200 MIG Flats Suraj Apartment, Pul Pehladpur, New Delhi - 110044